Refund & Cancellation Policy
Last updated: 2026-07-14
We aim for clear rules with no surprises. Our core promise: if activation fails, you get a full refund. Please read how cancellations and refunds work before you order.
1. Full refund if activation fails
If we are unable to successfully activate the service you purchased due to reasons on our side, you may request a full refund, and we will return the amount you paid to its original source.
2. Passing through platform refunds
If the third-party AI platform issues an actual refund to us for the subscription you purchased, we will pass that amount back to you once received. Because the payment-processing fee charged on your original payment is collected by the payment provider and is non-recoverable, that fee is deducted from the amount returned.
3. Cancellation
Monthly plans can be canceled anytime from your account. After cancellation there is no further auto-renewal or new charge; any already-activated service continues until the end of the current cycle.
4. Once successfully activated
Once the service is successfully activated it is considered delivered. Apart from the two cases above (failed activation, and pass-through of platform refunds), fees for a successfully delivered technical service are non-refundable. Please confirm your chosen plan and scope before ordering.
5. Having an issue?
If the service isn't activated properly or you run into any issue, contact us right away at support@ai2sub.online and we'll do our best to help.